For decades, Portman's Music has been the Southeast's resource for quality band and orchestra instruments, service, accessories and lessons. Each year we help hundreds of parents give their children a great start in school music. We'd love to help you, too! Please call or visit us soon. We'll answer your questions and make it as easy and as economical as possible for you to get the perfect instrument for your child! In the meantime, follow these links to learn more about selecting the best instrument for your child as well as keeping them in tip top performance shape.

FAQ - Frequently Asked Questions:

  • How can I obtain an instrument?

    At most schools that we visit, we hold a "Parent Meeting". This is a meeting that is held outside of school hours to sign children up for band and allow parent's to obtain an instrument for the upcoming school year. Please contact the band director or strings teacher at your child's school or call our office at 800-241-0101 to determine when and where the parent meeting will be held.
  • How do I care for my instrument?

    Proper maintenance is an important part of your instrument playing correctly. Full instructional care and maintenance videos for each instrument are available on our YouTube channel for you to follow. Each time you play, go through these steps to keep your instrument in good working order.
  • From first year students: Should I return my child's instrument for the summer?

    The summer is recommended by Band Director's as the ideal time to practice and play FUN music that the student can choose and enjoy. This prevents the student from falling behind, and helps them progress much more quickly as a player. As you make your payments, you are also accumulating credit that can be applied to the purchase of a new instrument in the fall. Keeping your instrument is strongly recommended for these reasons. Visit your local Portman's store to find some music your young player will enjoy playing this summer.
    If the child is not going to play next year, contact our office to arrange returning the instrument and canceling your rental agreement.
  • What if I want to return my rental?

    Rentals can be returned at any time by bringing the instrument to a Portman's Music location (in Albany, Augusta, Brunswick, or Savannah) or by contacting us and shipping your child's instrument to our mailing address (PO Box 15999, Savannah, GA 31416). Your contract won't be considered terminated until the instrument is in the possession of Portman's Music or one of its authorized agents. The school and the band director are not authorized agents, so you are responsible for your rental if you leave it at school. Contact us if you have any questions and we will work with you.
    Click here to download our return ticket form. Print and complete this form and send it with the instrument to one of our 4 locations.
  • Where do I mail my child's instrument to you?

    First, make sure the instrument and all parts (ex. mouthpiece) are in the case. Tape around the latches to keep the case closed in transit. You do NOT need to box it. Take to the post office and put a mailing label on the case.
    Mail to:

    Portman's Music
    P O Box 15999
    Savannah GA 31416