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Frequently asked questions:

  • What is your instrument rental return policy?
    Rentals in good standing can be returned any time with no obligation! Bring the instrument to a Portman’s Music location (in Albany, Augusta, Brunswick, or Savannah) or ship it to our Savannah store (7650 Abercorn St. Savannah, GA 31406). Your contract won’t be considered terminated until the instrument is in the possession of Portman’s Music or one of its authorized agents. The school and the band director are not authorized agents, so you are responsible for your rental if you leave it at school.
    Contact us if you have any questions and we will work with you.

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